Privacy Policy

Last updated on September 20th, 2025

Introduction to Privacy Policy

This privacy policy (the "Privacy Policy") applies to your use of the website of MITHILA KASHI CREATION hosted at mithilakashicreation.com, the Services (as defined under the MITHILA KASHI CREATION "Terms of Use") and MITHILA KASHI CREATION applications on mobile platforms (Android, iOS, etc.). This Privacy Policy does not apply to any third-party websites or your relationships with businesses listed on MITHILA KASHI CREATION.

The terms "we", "our" and "us" refer to MITHILA KASHI CREATION, and "you", "your", and "User" refer to the user of MITHILA KASHI CREATION. The term "Personal Information" means any information that personally identifies you, such as your name, phone number, email, etc.

Information We Collect and How We Use It

  • Personal Information for account creation and support.
  • Third-party account info, if you authorize sharing.
  • Used for security, offers, support, analytics, and legal compliance.

Account Information of Merchants

We may collect your name, email, mobile number, and sensitive data like payment information and KYC documents. These are used for support, verification, and communication. MITHILA KASHI CREATION does not publicly disclose or sell your personal data.

Customer Information

We store customer data like email, mobile number, address, card/wallet details when shared during checkout. This data is shared with merchants only when authorized by the customer.

Activity Tracking

We log user activity including searches, page views, IP address, browser type, and other technical details for analytics and security purposes. All aggregate data is anonymized.

Intellectual Property

All website content is protected by copyright. You are not permitted to reuse, modify, or redistribute our intellectual property without written permission.

Cookies

We use cookies to improve our service. You can disable cookies in your browser settings. Third-party tools may also use cookies to show relevant ads. No personal data is shared without consent.

Enforcement

Your data may be used to enforce our terms and conditions, detect fraud, comply with laws, or protect MITHILA KASHI CREATION’s rights and safety.

Information Sharing

  • Shared with banks, RBI, and legal authorities as required.
  • May be shared with parent or affiliate companies under privacy guidelines.
  • In case of mergers/acquisitions, data rights will transfer.

Links to Third Parties

Links to third-party websites are for convenience. MITHILA KASHI CREATION is not responsible for their privacy policies or content. Review their policies before use.

User Access to Information

You can update your account information from the “Account” section of the website.

Security

Your data is protected with best-in-class industry practices. Access is limited to only those employees who need it. For any concerns, contact mithilakashicreation@gmail.com.

Changes to this Policy

We may update this policy anytime. Continued use of Mithila Kashi Creation means you agree to the updated terms. Please review periodically.

Governing Law

This policy is governed by Indian laws. Legal matters are subject to the jurisdiction of Varanasi courts only.

Grievance Redressal

If you have complaints or concerns, contact the Grievance Officer:

  • Owner Name: Mithila Kashi Creation
  • Signatory: Rajiv Kumar Jha
  • Contact: +91 7905717508
  • Email: rajiv.22jha@gmail.com
  • Date of Acceptance: September 19, 2025
  • IP Address: 10.26.198.59